With UK Visas and Immigration (UKVI) finding themselves inundated with applications for a UK residence card and certificate from EEA nationals and EEA family permit holders, it could be easy to assume that the application has fallen into a bottomless pit, only to be seen at some point in the distant future.
After all, we have all heard of the ongoing immigration cases sitting with UKVI for years and years.
However, UK residence card applications, and applications to certify permanent residence status, are different. This is because UKVI’s service standards, as governed by EU regulations, dictate that UKVI must issue the actual UK residence card within 6 months.
The 6 months’ time frame begins from the date that UKVI receives the application, and the required supporting documents that prove that a right of residence exists.
This means that it is crucial for the applicant to submit the correct information and documentation to UKVI as part of the application.
In some instances, the applicant may legitimately require the application to be fast tracked. If so, the UKVI guidance, as of 30 August 2016, states that a request to expedite the UK residence card application should be made via email to:
The following information must be provided with the request to expedite the matter:
- Full name
- Date of birth
- Date of application
- Royal Mail Recorded Delivery number, if applicable
- Method of payment used when making the application (card, cheque etc.)
- Case ID or Home Office (HO) reference, if known
- Date of planned removal, if applicable
UKVI will review the request and decide whether to fast track the matter.
Extenuating or exceptional circumstances which may warrant an application to expedite the application for residence, and even permanent residence, can include:
- A family emergency such as bereavement or serious illness
- The need to travel for essential medical treatment overseas
In all cases, documentary evidence of the exceptional, compelling circumstances must be provided together with the information outlined above.
The request should be sent to UKVI via email. From experience, it is often helpful to write to the caseworker directly – the details of which can be found in any previous correspondence from UKVI.
Where there is no correspondence, it may help to write to UKVI at:
UK Visas and Immigration
PO Box 306
It is worth adding that UKVI do not consider family celebrations such as weddings and holidays to be exceptional or compelling ‘family emergencies’ to merit expediting an application.
Further, UKVI does not consider day-to-day difficulties as compelling enough to warrant the application being fast tracked. This includes any reasonable difficulties that non-European family members may experience.
That said, it is still worth making the request to UKVI, explaining the circumstances (difficulties in securing a particular job) and documenting any difficulties experienced as a result of the delay.
Hopefully, there will be little need to take such action.
Written by Carla Thomas – Managing Director at Thomas Chase immigration.
Thomas Chase Immigration offer immigration assistance to individuals, families and organisations.
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